Privacy Policy

Your personal information is fully safe with us. Find out clearly how bit999 collects, uses, and protects your data.

Last Updated: January 2026
This Privacy Policy bit999.winapplies to all bit999 services and apps. By using the site, you are considered to have accepted this policy.

01 What Information We Collect

When you create an account or use our services at bit999, we collect certain necessary information. Without it, we cannot provide a safe and quality service. bit999 never collects unnecessary or excessive data.

The data we collect falls into three main categories — what you provide directly, what is collected automatically, and what we receive from third parties.

Data Type Example How It Is Collected
Identity Document Name, Date of Birth, National ID For Registration & KYC Verification
Contact Information Mobile Number, Email Address On the Registration Form
Financial Information Mobile Banking Number, Transaction History On Deposits & Withdrawals
Technical Information IP address, device type, browser Automatically
Gaming Activity Betting History, Session Duration, Win/Loss Records On Platform Usage
Location Data Country, City (approximate) Automatically via IP
Important: bit999 never collects or stores your full bank account number, PIN, or password.

02 Purpose of Data Use

Bit999 uses your information only for specific, legitimate purposes. We will never use your data for any other purpose without your consent. The main reasons we use your information are outlined below:

  • Account Management: To verify registration and login, and to ensure account security.
  • Service Delivery: To process gaming, betting, deposit, and withdrawal transactions.
  • KYC Verification: To verify identity and age in compliance with legal requirements.
  • Fraud Prevention: To detect unusual activity and protect the platform and its users.
  • Customer Support: To properly resolve your complaints or inquiries.
  • Promotions & Offers: To send you relevant bonuses and promotions based on your preferences (you can opt out at any time).
  • Regulatory Compliance: To generate reports required by regulatory authorities.
  • Service Improvement: For data analysis to improve the user experience.

Bit999 never sells your personal information to third parties or shares it with advertisers.

03 Data Sharing with Third Parties

In certain cases, bit999 may share your information with trusted third parties — but only when necessary to provide our services and under strict confidentiality agreements.

  • Payment Processors: Mobile banking platforms including bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions.
  • Technology Partners: Server hosting, cybersecurity, and game software providers receive the necessary technical information.
  • Legal Authorities: Certain information may be disclosed when required by court order or legal investigation.
  • Audit Body: Regulated data may be shared for gaming license compliance and fairness verification.

Any data shared with third parties is strictly limited to the minimum necessary. No third party is permitted to use your information for commercial purposes.

04 Cookies & Tracking Technologies

Bit999 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve site functionality and your overall experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: To understand which sections of the site receive the most traffic.
  • Preference Cookies: To remember your language, theme, and interface preferences.
  • Analytics Cookies: To analyze user behavior and enhance our services.
Cookie Controls: You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain site features.

05 Data Retention Period

Bit999 retains your personal information only for as long as necessary. All data is kept while your account is active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Transaction data is generally retained for up to 5 years.
  • KYC documents may be retained for up to 3 years after account closure.
  • Gaming logs and bet history are retained for up to 2 years.
  • Marketing communication data is deleted as soon as you opt out.

Once the designated retention period expires, bit999 securely deletes or anonymizes your data.

06 Data Protection Measures

Bit999 employs the highest technical and organizational measures to protect your data. Our security infrastructure is regularly reviewed and updated.

  • SSL/TLS Encryption: All data transmission on the site is fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Advanced technology to defend against external attacks.
  • Access Control: Only authorized personnel can access specific data.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Data Backup: Regular secure backups are maintained to prevent data loss.

No system on the internet is 100% impenetrable. If you notice any suspicious activity, please contact our support team immediately.

07 Your Privacy Rights

Bit999 believes you have full rights over your own data. We guarantee the following rights:

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

You can request that incorrect or outdated information be updated.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can export your data in a readable format.

Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise your rights: To exercise these rights, please contact our support team. We will generally process your request within 30 business days.

08 Privacy Policy Updates & Contact

Bit999 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or app notification. The date of the latest policy is always shown at the top of this page.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, you can reach us through the following:

We take every privacy-related request seriously and do our best to resolve it as quickly as possible.

Our Commitment to Protecting Your Data

Your privacy at bit999 is our top priority

End-to-End Encryption

Every transaction and data transfer is secured with 256-bit SSL encryption — completely unreadable to hackers.

Strict KYC Verification

Every account is verified to protect your identity and prevent fraud.

No Sale of Personal Data

Bit999 never sells your personal information to third parties — this is a policy we will never compromise on.

Regular Security Audits

Independent security experts regularly audit our systems and identify vulnerabilities.

In Your Control

View, update, or delete your data at any time. You have full control over your privacy.

24/7 Support

For any privacy-related questions or concerns, our Bengali-speaking support team is always ready to help.

Start Safe Gaming Today!

Your data is fully protected at bit999. Register now and enjoy a great gaming experience.

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